1. Subscribe or Login
For the sake of transaction security, the User of the online store (from now on referred to as "User" or "Customer") may register with the online store before commencing the process of submitting his order. To register or log in to the online store, only the full name, mailing address, telephone, and e-mail are required. This information remains completely confidential. The COMPANY reserves the right to use this information to send updates to new customers or subscribers to its customers or subscribers online. If at any time the user wishes to cancel their subscription/email list, they may do so by tapping an introductory link or sending an email to info@asaa.gr to request the deletion or change of their personal information.
1.1. Option to register / create an account
Account completion is not mandatory for an order to be completed by a user of the asaa.gr website but is optional. The user can complete his order as a visitor.
1.3 Account Creation Case
There are two ways to create a user account:
1) Use the registration form on the page
The user of the e-shop can register in the e-shop before starting the order submission process. Registering or logging in to the online store requires an only email and a secret password.
The codes used to identify users of the site are two: The user or email address and the Security Code, which each time they provide them with complete security access to your personal information, the course of your orders, etc. You are allowed to change your Security Code and send your email as often as you wish. You only have access to your information as users of the business website through your username or email address and password, so you are solely responsible for maintaining the privacy and confidentiality of third parties. In the event of your account being lost or leaked, you will be able to review the introductory message that you stated and that you said. In case you do not have access to your email, you should notify us immediately; otherwise, asaa.gr is not responsible for the use of the secret code by an unauthorized person.
2) User registration when order is completed
When completing your order, where the required information is filled in (name, surname, address, telephone, shipping method, etc.), there is an additional section, "Creating an Account?" And includes a box which, if you select, then sign up with all the above information you just completed.
2. Order. Submission and Acceptance
2.1. Online order submission - Proposal for purchase of goods
The ordering of products and/or services is made by completing and sending the particular Order Form available in the online shop "link market title (purchase, etc.)." Before placing an order, the Customer must receive an update of the terms of sale and select "I have read and accepted the Terms and Conditions of purchase." With this marking, the Customer expressly and unconditionally declares that before submitting his order he received clearly and understandably the following information:
• i. The main features of the products and/or services that he ordered, as described on the e-shop pages. The customer must check every relevant feature before submitting his order so as not to have any doubts about the features and properties of the ordered products and/or services. The COMPANY has no responsibility if the Customer fails to be adequately informed of the above.
• ii. The identity, address, telephone number, fax number, and e-mail address of the COMPANY as well as the supplier of the ordered products and/or services.
• iii. The total price of the products and/or services ordered, including VAT, any other charges, and any additional shipping, delivery or postage charges as well as any other costs. Where such charges cannot be reasonably estimated in advance, the fact that such additional charges may be required must be made known to the Customer in the order form (the order form), and the Customer must be aware of this before submitting the order. Additional charges or other costs not known to the Customer before placing an order or if they could not be calculated at the time of order were not communicated to the Customer by telephone before confirmation of receipt of the order. The Customer does not bear them without prior notice of his consent. In particular, the quoted prices of the products and/or services as entered in the online store are the final (including the relevant VAT). The above stated final prices for each product and/or service in the online store do not include shipping costs, which are then calculated on the order text based on the shipping method selected.
• iv. The cost of using the means of telecommunication for the conclusion of the contract when this is calculated on a basis other than the basic billing tariffs.
• v. The means of payment, delivery, execution, as well as the period within which the COMPANY undertakes to deliver the goods or provide the services.
• vi. Any delivery restrictions and means of payment.
• vii. The conditions, exceptions, deadline, and procedures for the exercise of the right of withdrawal and the obligation of the Customer to bear the immediate cost of returning the products to the COMPANY in the event of his departure.
• viii. Should the Client exercise the right of withdrawal after using the service, he shall pay reasonable costs to the COMPANY.
• ix. Where no right of withdrawal is granted under the Law, information that the Client will not have the right of withdrawal or, where appropriate, the circumstances in which the Client loses the right of withdrawal.
• x. The existence of the COMPANY's liability for genuine defects and lack of contractual properties under Articles 534 et seq. Of the Civil Code.
• xi. Where applicable, the existence and conditions of Customer Support Services after-sales, after-sales service, and financial guarantees.
• xii. The duration of the contract where applicable, or, if the contract is for an indefinite period or of an automatic extension, the conditions for termination of the contract.
• xiii. Where appropriate, the minimum duration of the Client's obligations under the contract.
• xiv. Where applicable, the existence and conditions of depositing money or other financial guarantees (e.g., advance payment in case of pre-order, etc.) to be paid or provided by the Customer, whenever the COMPANY so requests.
• xv. Where applicable, any standard digital content interoperability with hardware and software of which the COMPANY is known or reasonably expected to know.
• xvi. Where applicable, the possibility of recourse to an out-of-court complaint and redress mechanism to which the COMPANY is subject, as well as ways to access it.
• xvii. The payment obligation upon submission of the order.
The shipment of the order to the COMPANY constitutes a proposal for the purchase of the ordered goods and a statement of acceptance of all charges described in the order. If there is no information or approval, the Customer is entitled to refund of this payment.
2.2. Online order confirmation confirmation - Sales training
The order is not binding on the COMPANY before the Customer receives confirmation of acceptance of the order by the COMPANY, as described below.
The order is considered received by the COMPANY as soon as the Customer gets a relevant order status with the indication "Order Placement Confirmation." Order status updates appear on the User screen and are sent by email to the contact email address provided by the User / Customer. The order status is continuously updated as and when changes occur when ordering. The Customer must check the "Order Placement Confirmation" and immediately notify the COMPANY (within 2 hours of the time of receiving an electronic notice marked "Order Placement") in writing of any error. Otherwise, the details stated in the " Order Placement Confirmation »will apply to the Sales Contract.
During the processing of each registered order, the stock availability of the ordered products is confirmed. In case the availability or delivery time differs from the product page, the Customer will be informed. In particular, the COMPANY and if it finds out that the product is available and that there are no errors in the online store regarding the pricing or price of the products, their characteristics, etc. by e-mail will confirm the acceptance of the order. The above email will expressly confirm the content of the order, the total price, and the estimated delivery time of the order, as it became known to the Customer already before placing his order. The order is considered binding, and the sale is deemed to have been made and claims by the parties (Customer - COMPANY) only by sending and receiving the above email with the indication "Your order has been shipped" or "Your order is ready" to be received. "
The order status is continuously updated as and when changes occur when managing the Customer order. The Customer is obliged to check the status of his order and immediately notify the COMPANY in writing of any error in the order. Otherwise, the details stated in the Order Confirmation will be applied to the sales contract.
The Customer is also able to keep track of the order, either by phone at 2106122883 or by sending an e-mail (info@asaa.gr or by logging into his account by entering his details in the fields username and password of the following link www.asaa.gr and selecting "order tracking."
LIMITATIONS OF LIABILITY: In the context of good faith and transaction ethics, the COMPANY is not obliged to accept an order and to conclude a sale of products and/or services that, due to typographical or computer error, appear in the online store at an incorrect price, i.e., less than or higher than the period in force for that period. If such order price error is found on only part of the ordered products, then the order is valid and executed generally for the other products and is considered incomplete for the products where the error was found unless the items in the order are relevant, are to be used as a whole and function as a unit with each other and the Customer states that partial fulfillment of the order does not serve his needs or interests, so EDF Fetal must cancel the entire order.
In the event of the incorrect delivery of non-ordered products or services, their actual receipt or failure to inform the COMPANY and the return of the products may not be considered as a consent, acceptance, or statement of intent to purchase them. In the event of a refund being requested by the COMPANY and the Client delays returning such products for more than seven (7) calendar days then this refusal constitutes a declaration of intent to purchase the items and the order is deemed to have been confirmed and the Client must to pay their value.
3. Product availability
The Customer is informed of the availability of the products through indications that appear on the page of each product or service in the online store. The COMPANY reserves the right to make available its products if they are not available at the time of ordering. In this case, the COMPANY reserves the right not to accept the particular order and, therefore, not to prepare the sale. Any payments will be refunded to the Customer without undue delay, in the same way, that the Customer chose to pay for his order. Individual cases of availability are the following:
Upon order: The product will be searched by a COMPANY supplier, and the Customer will be informed of the product availability within 3-5 business days of placing its order. In this case, part of the price may be claimed up to full payment, depending on the nature of the item.
Pre-ordered: The product is not in the supplier's warehouses but can be ordered with an estimated delivery time. In this case, the estimated time of arrival of the product will be notified to the Customer before placing the order. Confirmation of receipt by the COMPANY of the pre-order is only confirmation that the order has been received with the content stated and in no way constitutes acceptance of the order or concluding terms of sale (training). In this case, part of the price may be requested up to full payment, depending on the nature of the item.
Temporarily Expired: The product has expired or been removed or is not immediately expected to receive it.
Quotation: The prices of these products are valid until stocks are exhausted. For these products, a strict order of priority is placed on the execution of orders.
The COMPANY shall, at any time, notify the Customer of the estimated delivery time of the ordered product, as appropriate. In any case, the COMPANY commits to deliver the requested product within five days of the confirmation of receipt of the order. However, the COMPANY reserves the right to inform the Customer if any subsequent reasons render the product unavailable or the possible (new) delivery time if there are grounds for delay in delivery. In this case, if the delay is deemed to render the transaction unprofitable for the Customer, the Customer is entitled to unilaterally cancel the order by written notice (by email to info@asaa.gr). If the order is canceled and the contract of sale is canceled, the COMPANY shall, without undue delay, refund all the money paid by the Customer.
Order Unavailability: If the unavailability concerns only part of the ordered products, the order balance is usually executed, unless the products in the order are related and will be used as a whole. The Customer states that partial fulfillment order does not serve its needs or interests, so the COMPANY has to cancel the entire order.
4. Delivery order
4.1. Place of Delivery
Delivery to the Customer Designated Place: In case the product is shipped to the Customer's selected location, the product is delivered to an external carrier, and the Customer is informed electronically that the product is ready for shipment. Shipping costs are calculated based on the Customer's order. Incorrect registration by the Client and, therefore, the wrong calculation of shipping costs is not the responsibility of the COMPANY but the Client. It is noted that the Customer may choose the shipment at his/her own expense; however, in this case, the products are shipped at his/her own risk. Upon receipt of the order, the Customer will show to the external carrier the order confirmation (order code) and the shipment notice, as well as an official identification document (such as a police ID card or passport). If the Customer wishes to authorize a third party to receive his order, then the third authorized person must show specific authorization to receive the particular order legally considered by a KEP or police or other authority as well as an official document necessary for its control. (police ID, passport, etc.). As the risk goes to the Customer upon receipt of the products, the latter must check on the arrival of the products he receives, as his signature upon receipt confirms that he has received the goods in his order correctly. If the Customer does not receive the product after receiving the shipment notice and despite the carrier's note, the COMPANY reserves the right to withdraw from the sale.
Cost of transportation:
It is calculated on a case by case basis
4.2. Delivery time
The delivery time of the sold products and services is specified in the order according to availability, is confirmed by the Company's acceptance of the order, and is no more than seven (7) days from the date of sale preparation for Greece unless otherwise specified. Agreement of the parties, confirmed in writing, by electronic mail.
Force Majeure: The COMPANY shall not be liable for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the COMPANY or are due to force majeure, and as such, the COMPANY shall be entitled to an extension of time. Examples may be strikes, terrorist acts, war, supplier/transport/production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale may be terminated by any party without compensation. If the Customer considers that he no longer has an interest in executing the order, he is entitled to terminate the sales contract, and the COMPANY shall be obliged to refund the consideration and any other sums paid under the sales contract.
5. Payment
You can pay for the products you purchased in one of the following ways:
5.1 Credit card payment
Through Visa, Mastercard, Maestro, American Express, Diners credit, debit, and prepaid cards.
Also, you can use Masterpass e-wallet.
Secure Transactions
All card payments are processed through Pireaus online payment platform and TLS 1.1 encryption using 128-bit Secure Sockets Layer (SSL) encryption is used. Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.
5.2 Payment by bank deposit
When making a deposit, email the receipt to info@asaa.gr.
Please provide your name and order number on the deposit statement.
6. Right of Withdrawal from Remote Contracts under Law 2251/1994 (as amended by JMDZ1-891 / 2013) - Return of Products
Customers may quickly return products purchased from the online store only by changing their minds within fourteen (14) days of receipt. The Customer may deliver the products directly to the COMPANY or dispatch them at his own expense. In any case for online orders, the Customer may contact the Customer Service Department of the COMPANY before returning the products, either by telephone (tel: 2106122883) or by sending an e-mail to info @ asaa. gr). In particular, Customer has the above right to return a product purchased from the online store without giving reasons, subject to the following terms and conditions:
(a) Within fourteen (14) calendar days of the date of conclusion of the service contract (when it comes to services) or delivery (when it comes to products) or receipt (when the Customer has selected 'receipt from the store ") And in the case of many goods ordered by the Customer with one order and delivered separately from the time of receipt and the last, the Customer is entitled to withdraw from the sale (from now on referred to as" Withdrawal ").
(b) This withdrawal is unjustified, and the Customer must return the product correctly in the excellent condition it received it. In particular, the returned product should not have been used, as "new" as it was before its sale, in its full original packaging (box, nylon, foam, etc.) which should not be torn or damaged/damaged) and with all the contents of the original packaging (instructions for use, features, and warranties, connection cables, installation software, etc.). Also, the original purchase document (retail receipt, invoice) must be displayed by the person who originally purchased the product and whose details are imprinted on the purchase document to be eligible for a return.
(c) Return of the item shall be accepted only if the Client has previously paid any amount charged by the COMPANY for the shipment of the product to him and the shipping costs for his return.
(d) The withdrawal declaration is made in writing by filling in the relevant form and sending it to info@asaa.gr or online via www.asaa.gr. The COMPANY is obliged to confirm in writing the receipt of the withdrawal statement upon receipt.
(e) The Customer is required to return the Products within fourteen (14) calendar days of the day on which he notifies the withdrawal to any physical store of the COMPANY. If the Customer so wishes, the COMPANY may itself receive the product from the Customer's place for return, at the latter's charge, calculated on a case-by-case basis.
(f) Following the statement of withdrawal, the COMPANY shall be obliged to reimburse the Customer the consideration received. In the event of a Customer being debited by credit card, the COMPANY, having accepted the Bank's review, shall be obliged to inform the Bank of the cancellation of the transaction, and the Bank shall take all appropriate action. Upon receipt of such information, the COMPANY bears no responsibility for the timing and manner of execution of the reversal, which is governed by the contract drawn up between the issuing bank and the Client. If the Customer had opted for the "pick up from the store" option, the money would be refunded to him from any of the COMPANY's stores.
(f) The customer will be refunded due to the withdrawal price within fourteen (14) business days from the time the COMPANY has obtained proven knowledge of its withdrawal.
(g) Delivery costs are not refundable only if the Customer has chosen a delivery method other than the cheaper standard delivery method provided by the COMPANY.
(h) The Customer shall be liable to indemnify the COMPANY if it has made use other than that necessary to ascertain the nature, characteristics, and operation of the goods in the space until the withdrawal is declared, and the COMPANY shall be entitled to agree with the Customer its compensation even with mutual benefit. If the removal is related to the provision of services, the Customer shall pay an amount commensurate with the amount provided until the withdrawal declaration. If the Client exercises the right of withdrawal, any related contracts expire automatically, at no cost to the Client.
(j) A product that has been sold with an extra gift should be returned with the additional gift; otherwise, the value of the award will be deducted from the refund.
7. Exceptions to the Right of Withdrawal under para. 7
The right of withdrawal referred to in Article 4 ν 10 Law 2251/1994 shall not apply:
In cases where the price of the products has been paid in a physical store, and also, the products have been received from the physical store, as the sale is not considered to have occurred remotely.
Products that are not eligible for a return, for health or hygiene reasons, and which have been unsealed after delivery, such as personal care products.
Products used, e.g., custom order creation - design
Sealed audio or video documents or sealed computer software, sealed after delivery, and in particular: (a) CDs, (b) DVDs, (c) books, (d) digital and USB storage media, (e) products containing an internet connection (f) products that lack the serial number.
Service Contracts after the service has been fully provided if the execution has commenced with the Client's prior express consent, and with his acknowledgment that he will forfeit his right of withdrawal once the COMPANY has fully executed the contract.
In the case of the supply of digital content not provided on a physical medium, if the execution began with the prior explicit consent of the Client and his confirmation that he is losing his right of withdrawal.
8. Claims for defective or defective property
The Resignation under paragraph 10 hereof does not apply to defective products or products lacking a contractual status, which are covered by their respective guarantees.
8.1. Seller's liability for actual defects or lack of contracted properties
In the event of the COMPANY be liable for a genuine defect or lack of a contractual status of the product (the "legal guarantee"), the Customer shall be entitled to a) require, without charge, to correct or replace the product with another, unless such action is impossible or requires disproportionate expenditure; (b) to request a reduction in price; or (c) to withdraw from the contract of sale, unless it is an insignificant actual defect. To be considered a contractual property, it must be agreed in writing. If the Customer chooses to correct or replace the product, the COMPANY must correct or return it within a reasonable time.
The above statutory (AK 540) Client's rights are expired after two years for mobile.
In any event that a customer finds a defect, it is possible to contact the online store immediately after delivery on the same day or the next business day at 2106122883 or email info@asaa.gr. If a product is declared defective by the Customer, the COMPANY expressly reserves the prior diagnosis of the product as inadequate by competent technicians.
Limitation of Liability: The COMPANY is exempt from the above obligations if it discloses to the Customer such that it was aware of the deficiency or defect in the product. Also, the COMPANY does not guarantee or guarantee the protection of the fitness of a product sold for any particular purpose.
8.2. Supplier Liability and Guarantee
New long-life products ('durable consumer goods') are required to be accompanied by a written guarantee ('commercial guarantee') from the manufacturer of the product or company importing the product into the EU or of the company appearing as a manufacturer ('Supplier'). ). The basic terms of the financial guarantee are as follows:
(a) The Supplier shall provide the Client with written, clear, and complete instructions for the safe use, maintenance, maintenance, and full utilization of the product and information on the risks in its use and maintenance. The guarantee must include, in a simple, legible and understandable language in Greek, at least the name and address of the guarantor, the product to which the warranty relates, its exact content, its duration, and the extent of its territorial validity. The guarantee must be by the rules of good faith and not be overruled by excessive exemption clauses. The warranty period should be reasonable about the time when these products are expected to remain technologically up-to-date if this is shorter than their possible shelf life. (b) If a defect occurs during the warranty period and the Supplier refuses or delays the repair beyond the time required, the Customer shall be entitled to request a replacement of the product with new own characteristics and quality or if not repaired to request a withdrawal from the contract. Failure by the Supplier to breach its obligations shall not affect the validity of the guarantee, which the Customer may rely on and require the Supplier to comply with. (c) In addition to the warranty, the Supplier of new durable consumer goods shall ensure that consumers continue to provide technical services for their maintenance and repair for a period equal to their life expectancy. The products supplied by the COMPANY are accompanied by written instructions for use and a written guarantee of good working life. The guarantee form shall always include the name and address of the manufacturer, the product to which the warranty relates, its exact content, its duration, its local scope, as well as the rights granted by applicable law. The Company, as long as it is a Supplier by the above, encloses in its products with long service life, the terms of their safe use and maintenance, and with which the Customer must comply. The warranty of any durable consumer product is according to the manufacturer from the date of purchase. It allows the problem to be repaired free of charge, provided that: (a) there is a guarantee of the dealership and proof of purchase of the device; Serial No.) and (c) the fault is not excluded based on the manufacturer's guarantee form.
8.3 google security reCAPTCHA
ReCAPTCHA - provided by Google Inc. may appear when you submit your information through the contact form or when logging in or submitting your account information. (Google) - to protect your submissions online through the appropriate way.
By using the reCAPTCHA service, you consent to the processing of your data by Google in the manner and for the reasons set forth above.
This data collection is subject to the Google Privacy Policy (Google Inc.). For more information on Google's Privacy Policy, please visit https://www.google.com/intl/en/policies/privacy/
This service checks through a questionnaire if the user is human to protect certain features of the site from being abused by spam robots. The additional survey includes the IP address and possibly other data required by Google for the Google reCAPTCHA service. To this end, your data will be transferred and used by Google. However, your IP address will be truncated by Google and will remain anonymous in EU Member States or other States participating in the European Economic Community Agreement. Only in exceptional cases will the complete IP address be transferred to a Google server in America and truncated there. On behalf of the administrator of this site, Google will use the information to evaluate the use of this service. The IP address provided by reCAPTCHA from your computer must not be merged with any other data from Google.
This data collection is subject to Google's (Google Inc.) Privacy Policy. For more information on Google's Privacy Policy, please visit: https://www.google.com/intl/en/policies/privacy/
By using the reCAPTCHA service, you consent to the processing of your data by Google in the manner and for the reasons set forth above.
8.4 E-MAIL INFORMATION (NEWSLETTERS)
Registration is optional. We will never send any promotional or informational emails without your consent.
If the user has given his explicit consent so that the business can include his email in the recipient list.
Send Email to Complete Order.
The email field is required to complete the user's order. Your email will never be used to send ads or offers without your express consent.
Once you have completed your order, you will automatically receive an email from our site that will have your order precisely as you have placed it. If you do not receive the automated email with the order you have given, please check spam/spam for it may have ended up there, or you have provided the wrong email.
Immediately after the shipment and delivery of your order to the carrier, you will receive an additional email with your order details and shipping number.
8.5 PRODUCT ASSESSMENTS
Through our online store, you are allowed to evaluate our products. By submitting your review, you agree to the following:
• The content of the evaluation is your own opinion and creation and is not the intellectual property of any third party
• The review may not contain abusive, religious or racist comments, insults to the owner, employees or business associates, pirate software discussions, illegal activities, etc.
• The evaluation of a particular product is not mentioned in its pricing and is not misleading or defamatory
• The review may not include email addresses, third party personal information, phone numbers, store links, malicious websites, or content sites that are not related to the product you are evaluating.
• You do not post multiple identical spamming
• For each evaluation you submit, you simultaneously give the business full ownership of this material so that it can copy, modify, delete, wholly adapt, publish, translate, use it in any electronic or printed form and sell without copyright on it.
• Any rating may be used as deemed by the Company, which has the inalienable right to change, modify or delete any form of material published on its website, provided that it considers that its content is an abuse of the above Terms of Use.
• ASAA.GR does not guarantee that you will always be able to modify or delete any material uploaded through the Website. However, the business has the right to remove or refuse to publish a presentation and evaluation for any reason.
• By writing a review on the site, you acknowledge that you are solely responsible for the content of this website and have no responsibility for the business of your bloggers
• By providing your email address with the evaluation of a product, you acknowledge that the company has the right to use it to contact you for that evaluation.
Warmly beg not to use Greeklish (Latin characters). Make your assessment easy to read and understand using Greek styles.
8.5 FEEDBACK
For every presentation and evaluation you submit, you grant asaa.gr the full ownership of this material and the right to copy, modify, delete it entirely, adapt, publish, translate, use it in any electronic or printed form and sell it without you have a copyright on it.
Any rating may be used by asaa.gr, which has the inalienable right to change, modify or delete any form of material published on its web site if it considers that its content constitutes an abuse of the above Terms of Use.
10. Final Provisions
Contracts through the online store are governed by European and Greek law, in particular laws regulating issues related to e-commerce, distance selling, and consumer protection. Similarly, the site has been created and controlled by the COMPANY in Athens, and Greek law will guide the use of the site and its interpretation. If the User chooses to access the website from another country, he is responsible for following the laws of that country.
The Athens Courts of Material Jurisdiction shall resolve any dispute arising out of the contractual relationship between the COMPANY and the Client. For out-of-court settlement of the conflict, the Customer may contact the competent out-of-court consumer dispute settlement bodies, e.g., at the Consumer General Secretariat of the Ministry of Development and Competitiveness (P. Kaninggos, 10181, Athens, www.efpolis.gr, tel: 1520, fax: 2103843549), at the Consumer Ombudsman (www.synigoroskatanaloti.gr, 14 Alexandrou Ave. 114 71, Athens, tel .: 2106460734, fax: 2106460414), to the Consumer Dispute Settlement Committees (article 11 of Law 2525/1994) based in the local Municipalities of the country.
According to Directive 2013/11 / EC, which was incorporated into Greek law by JMD 70330/2015, it is now possible to electronically resolve consumer disputes through the Alternative Dispute Resolution process throughout the European Union. If the Customer has a problem with a purchase made by the Online Store and resides in the EU, he may use this site https://webgate.ec.europa.eu/odr/main/?event=main.home.show